What to look for in a bus repair service?

Bus repair is usually of two varieties.  One is scheduled maintenance that occurs on a routine basis.  The other is service required when a bus breaks down.  
When looking for a bus repair service here are some things to consider.
Does the repair service provide both routine maintenance and emergency services?  Routine maintenance is a wise investment for keeping your vehicle(s) running at optimum performance and safety.  Maintenance also ensures that your bus will stay on the road for a long time.
How many bays does the repair service have available?  Can you get your routine service done quickly and competently?  Does the business offer you a cost break in the form of a maintenance contract for routine preventive maintenance visits? 
Are the repair technicians certified?  Does the facility supply their technicians with the state-of-the-art equipment they need in order to provide superior service and workmanship?  
Is the facility equipped to handle the full range of service needs and problems?  Does the facility service multiple manufacturers of buses?  This means being able to fix a broken headlight or perform an engine overhaul. Full service by certified technicians trained to work on your bus model is important. 
Does the facility have timely access to a wide range of parts? Does it offer a maintenance program tailored to your needs? Check the fill rate on orders because you want a service provider with a parts department with a high fill rate.
If your bus breaks down does the facility provide towing services and access to alternative bus transportation until your bus is fixed?  
These are important considerations because you want a repair service that values both its customers and its employees because that sort of respect ensures that any job that gets done, gets done right.

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