When we deliver a bus, we see it as the beginning of a relationship. Starting with on-site training to help your staff operate your vehicle safely and effectively and following up with prompt technical assistance by phone or in person, we stay close by to help you utilize the many features of your bus to their full potential. And we offer comprehensive service and maintenance programs which include convenient extras like local pick-up and return of your vehicle after its interior has been detailed and exterior washed.
BUS PARTS ON SITE. NO WAITING.
We currently work with thirty models of buses from ten different manufacturers. To keep our clients on the road, we stock the parts we need ahead of time, carrying more than S1 million in parts from 125 different suppliers. As a result, our parts department manager proudly boasts a 95-percent fill rate on orders. No cat and mouse game with suppliers and deliveries here. We're ready the moment you need us.
Warranty support is also a large part of our after-sales service. Because there can be as many as 20 different warranties covering a vehicle and its many components, we help our clients navigate through all of the details and support them (or their service provider) as we get the vehicle back into top running condition. The complexities of warranties “ whether they are for wheel chair lifts or transmissions“ are nothing new to our staff, who have the experience to move through the process with you smoothly and hassle free.